Single Wall Concrete Pump Delivery Pipes St52 20# Seamless Steel Concrete Pump Pipe Dn125 3m
Main concrete pump spare parts and warehouse |
·On Site Inspection from SMT Machinery for construction equipment
We provide all honest information to our clients and accompany them to the yard to conduct on-site inspections. From the exterior to the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and ultimately, performing comprehensive functionality tests. We ensure our clients see exactly what we present and purchase exactly what they've seen.
·After-sale service & instant Spare parts supply from SMT Machinery with cost price
For all equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like Sa ny, HOWO, FAW, Shacman, etc., we offer a complete supply of all necessary spare parts, body parts, and engine parts. These are sourced from the local market and held in ready stock as backup support for our esteemed clients.
·FAQ about SMT Machinery
Q1: What is the proportion of your products exported?
A: 100% of our products are exported globally.
Q2: What shipment method do you use and how is the delivery time?
A: For truck machinery, due to large size and weight, we use sea shipping.
For small spare parts, we can use international couriers like DHL, FedEx, UPS,
or Special air lines.
Delivery time is within 1-3 weeks after payment is settled. (Refurbished machines require 3 weeks lead time)
Q3: What payment method do you support?
A: We support Wire Transfer and Made-in-China order.
Q4: What are your payment terms?
A: We accept a 30% deposit upon order confirmation and the remaining 70% before shipment.
We'll show you photos of the products and packaging before you pay the balance.
Q5: What about the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How soon can you respond to clients' inquiries?
A: Our customer service team will respond swiftly to your inquiry during working hours.
Most issues can be resolved within 5-6 hours.
·FAQ about Spare Parts
Q1. What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you own a legally registered patent,
we can pack the goods in your branded boxes after obtaining your authorization letters.
Q2. What are your terms of delivery?
A2: EXW, FOB, CFR, CIF, DDU.
Q3. How about your delivery time?
A3: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A4: Yes, we can manufacture products based on your samples or technical drawings. We have the capability to build molds and fixtures.
Q5. What is your sample policy?
A5: We are pleased to offer samples if we have the required parts in stock. However, please note that customers will be responsible for the sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We ensure 100% rigorous testing on all our products to guarantee impeccable quality before delivery.
Q7: How do you make our business long-term and good relationship?
A7: 1. We uphold exceptional quality standards and competitive pricing, ensuring our customers continually benefit from our offerings.
2. We treat every customer as a cherished friend, conducting business with genuine sincerity and cultivating enduring friendships,
irrespective of their origin or background.
For further information, please don't hesitate to send us an email. Thank you!