Discover our top-tier Concrete Pump Spare Parts, featuring the Swing Rock Arm, now available for sale. Enjoy unparalleled quality and durability with each component.
| Main concrete pump spare parts and warehouse |
·Thorough On-Site Inspections by SMT Machinery for all construction equipment
We pride ourselves on providing transparent and comprehensive information to our clients. Our team accompanies clients to the yard for meticulous on-site inspections. We evaluate everything from the exterior to the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and perform exhaustive tests on all functional components. Our commitment ensures clients get exactly what they see.
·Prompt After-Sale Services and Immediate Spare Parts Supply from SMT Machinery at cost-effective prices
We offer a complete range of spare parts for all equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from reputable brands like Sa ny, HOWO, FAW, and Shacman. Our extensive inventory of body parts, engine components, and other essentials ensures reliable backup support for our valued clients.
·Essential FAQ about SMT Machinery
Q1: What is the proportion of your products exported?
A: 100% of our products are exported globally, reaching clients around the world.
Q2: What shipment method do you use and how is the delivery time?
A: For large machinery, we utilize sea shipping due to their size and weight.
For smaller spare parts, we offer international courier options such as DHL, FedEx, and UPS,
as well as Special Airline services.
Delivery times range from 1-3 weeks after payment is settled. For refurbished machines, the lead time extends to 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfers and Made-in-China orders.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation and the remaining 70% balance before shipment.
We provide photos of the products and packaging before the balance payment is made.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly can you respond to client inquiries?
A: Our customer service team responds promptly during working hours.
Most issues are resolved within 5-6 hours.
·Common FAQ about Spare Parts
Q1. What are your packing terms?
A1: Typically, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can use your branded boxes upon receiving your authorization letters.
Q2. What are your terms of delivery?
A2: We offer delivery terms such as EXW, FOB, CFR, CIF, and DDU.
Q3. How is your delivery time?
A3: Generally, it takes 30 to 60 days after receiving the advance payment. The exact delivery time depends
on the specific items and the quantity of your order.
Q4. Can you manufacture according to samples?
A4: Yes, we can produce based on your samples or technical drawings. We can develop the necessary molds and fixtures.
Q5. What is your sample policy?
A5: If we have ready parts in stock, we can supply samples. However, customers must cover the sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We conduct rigorous 100% testing on all our products before they are shipped to ensure impeccable quality.
Q7: What strategies do you use to foster long-term, positive business relationships?
A7: 1. We consistently provide top-notch quality and maintain competitive pricing, ensuring our customers continually reap the benefits.
2. We treat every customer with utmost respect, building genuine, lasting friendships and business connections with them,
regardless of their geographic location.
For further inquiries, please feel free to email us. Thank you for your interest!
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