Discover the impeccable quality of Changsha Smart Machinery Technology Co., Ltd's Concrete Pump Spare Parts. Featuring the robust Industrial Concrete Pump parts Arm Rocker, our products are now available for sale, ensuring durability and top-notch performance.
| Main concrete pump spare parts and warehouse |
· Benefit from full-scale On-Site Inspections by SMT Machinery, tailored to meet all your construction equipment needs with precision and care.
Experience absolute transparency with Changsha Smart Machinery Technology Co., Ltd. We provide honest, comprehensive information, and accompany you during on-site inspections. Our evaluations cover appearance, chassis, engines, motors, cylinders, hydraulic components, electrical systems, and more, ensuring thorough functional tests. Witness firsthand what you purchase; we guarantee what you see is exactly what you get.
· Enjoy exceptional after-sale service and instant spare parts supply from SMT Machinery, all at cost-effective prices, ensuring your satisfaction and operational efficiency.
We offer a comprehensive range of spare parts for all our equipment, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from renowned brands like Sa ny, HOWO, FAW, and Shacman. Our extensive inventory includes body parts, engine components, sourced locally and maintained in ready stock to provide unwavering support to our esteemed clients.
· Frequently Asked Questions about SMT Machinery.
Q1: What percentage of your products are exported?
A: We proudly export 100% of our products worldwide, reaching a global clientele with our superior offerings.
Q2: What shipment methods do you use, and how long is the delivery time?
A: For large and heavy truck machinery, we utilize efficient sea shipping methods to ensure safe delivery.
For smaller spare parts, we offer reliable international courier services through DHL, FedEx, and UPS.
We also provide Special Air Line delivery options for expedited shipping requirements.
Delivery times range from 1-3 weeks post-payment. Refurbished machines may require up to 3 weeks for delivery.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders for your convenience.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% due before shipment.
We will provide detailed photos of the products and packaging prior to your final payment to ensure your satisfaction.
Q5: What is your Minimum Order Quantity (MOQ)?
A: Our minimum order quantity is 1 piece, offering flexibility to meet your specific needs.
Q6: How quickly can you respond to client inquiries?
A: Our online customer service team responds promptly during working hours, ensuring timely assistance.
Most issues are successfully resolved within 5-6 hours, demonstrating our commitment to customer satisfaction.
· Frequently Asked Questions about Spare Parts.
Q1: What are your packing terms?
A1: We generally pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can use your branded boxes upon receiving the necessary authorization letters.
Q2: What are your terms of delivery?
A2: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your specific needs.
Q3: What is your delivery time?
A3: Typically, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order, ensuring timely and accurate fulfillment.
Q4: Can you produce according to the samples?
A4: Yes, we can manufacture products based on your samples or technical drawings. We also specialize in building molds and fixtures to meet your precise specifications.
Q5: What is your sample policy?
A5: We can supply samples if we have the parts in stock. However, customers are responsible for the sample and courier costs, ensuring a straightforward and transparent process.
Q6: Do you test all your goods before delivery?
A6: Absolutely! Every unit undergoes rigorous 100% testing before it leaves our facility, ensuring impeccable quality and reliability.
Q7: What strategies do you employ to foster long-term, robust business relationships?
A7: 1. We prioritize maintaining exceptional quality and offering competitive prices, ensuring our customers receive unmatched benefits.
2. We treat every customer with the utmost respect, considering them as friends, and we conduct business with sincerity and integrity,
regardless of their origin or background.
For additional details, feel free to reach out to us via email. We sincerely appreciate your interest and look forward to connecting with you!
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