High-Quality Concrete Pump Parts: Wear Plate and Cutting Ring
| Main concrete pump spare parts and warehouse |
·Comprehensive On-Site Inspection Services by SMT Machinery for Construction Equipment
We provide complete transparency and accompany our clients to the yard for thorough on-site inspections. From evaluating the appearance to assessing the chassis, engines, motors, cylinders, hydraulic components, electrical systems, and conducting full functionality tests-we ensure our clients buy exactly what they see.
·Exceptional After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
For all the machinery we offer, such as used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like Sa ny, HOWO, FAW, and Shacman, we provide a comprehensive supply of all necessary spare and body parts, engine components, sourced from local markets and kept in ready stock to support our esteemed clients.
·Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: 100% of our products are exported worldwide.
Q2: What shipping methods do you use and what is the delivery time?
A: For large and heavy machinery, we use sea shipping.
For small spare parts, we utilize international couriers such as DHL, FedEx, UPS,
or specialized air freight services.
Delivery time is typically within 1-3 weeks after payment is settled. For refurbished machinery, lead time extends to 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation and the remaining 70% before shipment.
We will provide photos of the products and packaging before you pay the balance.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly can you respond to client inquiries?
A: Our customer service team will respond to your inquiry promptly during working hours.
Most issues are typically resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1: What are your packing terms?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes upon receiving authorization letters.
Q2: What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU delivery terms.
Q3: What is your delivery time?
A3: Typically, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the item and the quantity of your order.
Q4: Can you manufacture according to samples?
A4: Yes, we can manufacture based on your samples or technical drawings. We are capable of building molds and fixtures.
Q5: What is your sample policy?
A5: We can supply samples if parts are in stock, but customers must cover the sample and courier costs.
Q6: Do you test all your goods before delivery?
A6: Absolutely! We conduct comprehensive 100% testing on all our products before they are dispatched, ensuring top-notch quality every time.
Q7: What strategies do you employ to cultivate a long-term and mutually beneficial relationship with our business?
A7: 1. We maintain exceptional quality standards and offer competitive pricing to maximize the benefits for our customers.
2. We treat every customer with the utmost respect, considering them as our friends. We are genuinely committed to conducting business sincerely and fostering friendships,
regardless of their geographical origin.
For further details or inquiries, please feel free to send us an email. Thank you!
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