Introducing our premium concrete pump parts: the wear plate and cutting ring. These components are meticulously crafted for exceptional durability and unparalleled efficiency.
| Main concrete pump spare parts and warehouse |
·Comprehensive On-Site Inspection by SMT Machinery, ensuring your construction equipment meets the highest standards of quality.
We pride ourselves on transparency with our clients. Our thorough on-site inspections cover everything from the exterior to the chassis, engines, motors, cylinders, hydraulic parts, and electrical systems. We ensure comprehensive operational tests so everything aligns perfectly with our presentations. This guarantees that our clients receive exactly what they see.
·Unmatched After-Sale Service & Immediate Spare Parts Supply from SMT Machinery, offered at cost price for your convenience.
For all the equipment we provide, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from top brands like Sa ny, HOWO, FAW, and Shacman, we offer an extensive range of spare parts. From body parts to engine components, our well-stocked local market inventory ensures continuous backup support for our esteemed clients.
·Frequently Asked Questions about SMT Machinery.
Q1: What proportion of your products are exported?
A: We export 100% of our products globally.
Q2: What shipment methods do you use, and what are the delivery times?
A: For large and heavy truck machinery, we rely on sea shipping to ensure safe and efficient delivery.
For smaller spare parts, we utilize reputable international couriers like DHL, FedEx, or UPS,
or specialized air shipping services for expedited delivery.
Delivery times typically range from 1 to 3 weeks after payment is settled. For refurbished machines, the lead time extends to 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders for seamless transactions.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% due before shipment.
Before you pay the balance, we'll provide detailed photos of the products and their packaging for your peace of mind.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is just 1 piece, making it accessible for all clients.
Q6: How quickly can you respond to client inquiries?
A: Our online customer service team responds promptly during working hours.
Most issues are resolved within 5 to 6 hours, ensuring minimal downtime.
·FAQ about Spare Parts.
Q1: What are your packing terms?
A1: We typically pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes upon receiving your authorization letters.
Q2: What are your terms of delivery?
A2: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q3: What is your delivery time?
A3: It generally takes 30 to 60 days after receiving your advance payment. The exact delivery time depends
on the specific items and the quantity of your order.
Q4: Can you produce according to samples?
A4: Yes, we can manufacture products based on your samples or technical drawings. We are fully capable of developing the necessary molds and fixtures.
Q5: What is your sample policy?
A5: If we have the parts in stock, we can supply samples. However, the sample cost and courier charges must be borne by the customer.
Q6: Do you test all your goods before delivery?
A6: Absolutely, we conduct rigorous 100% testing on all our products prior to delivery. Each item undergoes meticulous quality checks to ensure superior performance and reliability.
Q7: What strategies do you employ to foster a long-term, positive business relationship?
A7: 1. We consistently uphold superior quality while maintaining competitive pricing, ensuring our customers enjoy outstanding value and substantial benefits.
2. We treat every customer with the utmost respect, building genuine friendships and fostering trust in every business interaction,
regardless of their geographical location. Our commitment to exceptional service transcends boundaries.
For further inquiries or detailed information, please feel free to email us. Thank you for considering Changsha Smart Machinery Technology Co., Ltd! Your satisfaction is our priority.
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