Introducing our premium Concrete Pump Spare Parts - the Swing Rock Arm, now available for purchase. Experience unparalleled quality and performance.
| Main concrete pump spare parts and warehouse |
·Experience comprehensive On-Site Inspections from SMT Machinery, your trusted partner for construction equipment.
We provide transparent information and assist our clients with on-site inspections. From the external appearance to the chassis, engines, motors, cylinders, hydraulic parts, and electrical systems, we perform thorough tests on all working functions. We ensure that our clients see exactly what we present and purchase items that meet their expectations.
·Benefit from exceptional after-sale service and prompt Spare Parts supply from SMT Machinery, all offered at cost price.
We offer a complete range of spare parts for all the equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like SA NY, HOWO, FAW, Shacman, and more. Our local market and ready stock provide reliable backup support to our valued clients.
·Frequently Asked Questions about SMT Machinery
Q1: What proportion of your products are exported?
A: 100% of our products are exported globally.
Q2: What shipment methods do you use, and what is the delivery time?
A: For large machinery, we use sea shipping due to size and weight.
For smaller spare parts, we offer international courier services such as DHL, FedEx, and UPS,
along with special air line options.
Delivery time ranges from 1 to 3 weeks after payment is settled. For refurbished machines, the lead time is approximately 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation, with the remaining 70% due before shipment.
We will provide photos of the products and packaging before you pay the balance.
Q5: What is your Minimum Order Quantity?
A: Our MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our customer service team will respond promptly during working hours.
Most issues are resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1: What are your packing terms?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. For legally registered patents,
we can use branded boxes with your authorization letters.
Q2: What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU terms.
Q3: What is your delivery time?
A3: Typically, delivery takes 30 to 60 days after receiving your advance payment. The exact delivery time depends
on the specific items and order quantity.
Q4: Can you produce according to samples?
A4: Yes, we can manufacture based on your samples or technical drawings, including building molds and fixtures.
Q5: What is your sample policy?
A5: We can provide samples if we have parts in stock, but customers must cover the sample cost and courier charges.
Q6: Do you test all your goods before delivery?
A6: Absolutely! We ensure that every single product undergoes rigorous testing before it leaves our facility, guaranteeing 100% reliability and performance.
Q7: What strategies do you employ to cultivate long-term and mutually beneficial business relationships?
A7: 1. Our commitment to excellence is reflected in our top-tier quality and competitive pricing, designed to maximize the benefits for our valued customers.
2. We hold every customer in the highest regard, treating each one as a cherished friend. Our approach is built on sincerity, fostering genuine business relationships and friendships,
irrespective of their geographical origins.
For further details, feel free to reach out via email. We appreciate your interest and look forward to assisting you.
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