Single Wall Concrete Pump Delivery Pipes St52 20# Seamless Steel Concrete Pump Pipe Dn125 3m
| Main concrete pump spare parts and warehouse |
·On Site Inspection from SMT Machinery for construction equipment
We provide all honest information to our clients and accompany them to the yard to conduct on-site inspections. From the exterior aesthetics to the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and comprehensive working function tests, we ensure our clients witness exactly what is presented. They see what they get, guaranteeing transparency and satisfaction.
·After-sale service & instant Spare parts supply from SMT Machinery with cost price
For all equipment we supply, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from renowned brands like Sa ny, HOWO, FAW, and Shacman, we maintain a complete inventory of essential spare parts. These include body parts, engine components sourced locally, and a ready stock to ensure seamless support for our esteemed clients.
·FAQ about SMT Machinery
Q1: What is the proportion of your products exported?
A: 100% of our products are proudly exported to global markets.
Q2: What shipment method do you use and how is the delivery time?
A: For truck machinery, due to their large size and weight, we utilize sea shipping.
For smaller spare parts, we employ international couriers such as DHL, FedEx, and UPS,
or dedicated air freight services.
Delivery time ranges from 1-3 weeks post-payment. For refurbished machines, the lead time is typically around 3 weeks.
Q3: What payment method do you support?
A: We accept Wire Transfer and orders placed through Made-in-China.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation, with the remaining 70% due before shipment.
We will provide photos of the products and packaging before final payment.
Q5: What about the Minimum Order Quantity?
A: The Minimum Order Quantity (MOQ) is 1 piece.
Q6: How soon can you respond to client inquiries?
A: Our customer service team ensures prompt responses during working hours.
Most issues can be addressed within 5-6 hours.
·FAQ about Spare Parts
Q1. What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you own a legally registered patent,
we can pack the goods in your branded boxes upon receiving your authorization letters.
Q2. What are your terms of delivery?
A2: We offer EXW, FOB, CFR, CIF, and DDU terms.
Q3. How about your delivery time?
A3: Typically, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A4: Yes, we can manufacture according to your samples or technical drawings. We are capable of building the necessary molds and fixtures.
Q5. What is your sample policy?
A5: We can provide samples if parts are in stock. However, customers need to bear the sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely. We meticulously conduct a comprehensive 100% inspection on every product before dispatch. This rigorous process guarantees top-notch quality and reliability, ensuring our customers receive only the best.
Q7: How do you make our business long-term and good relationship?
A7: 1. We uphold exceptional quality standards and offer competitive pricing, empowering our customers with maximum market advantages.
2. We treat every customer as a treasured friend and partner, engaging in sincere business practices and nurturing genuine relationships,
regardless of their geographic location, fostering a spirit of global camaraderie.
For further inquiries, please do not hesitate to email us. Thank you!
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