Experience the epitome of quality with our superior concrete pump spare parts. We proudly present the Swing Rock Arm, now available for discerning buyers.
| Main concrete pump spare parts and warehouse |
· Exhaustive On-Site Inspections by SMT Machinery to Assure Excellence in Every Construction Equipment
We uphold absolute transparency in our services. At Changsha Smart Machinery Technology Co., Ltd, we guide our clients through meticulous on-site inspections. We examine everything-from appearance to chassis, engines to motors, cylinders to hydraulic parts, and electrical systems. Comprehensive functional tests ensure that what we promise is precisely what you receive.
· Peerless After-Sale Service & Prompt Spare Parts Supply from SMT Machinery at Competitive Prices
Our extensive equipment portfolio features used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from esteemed brands like Sa ny, HOWO, FAW, and Shacman. We ensure a steady supply of all critical spare parts, including body and engine components, readily available from local markets to support our valued clientele.
· Frequently Asked Questions About SMT Machinery
Q1: What percentage of your products is exported?
A: We take pride in exporting 100% of our products across the globe.
Q2: What shipping methods do you use and what is the delivery time?
A: For large machinery, we utilize sea shipping due to their size and weight.
For smaller spare parts, we offer international courier services such as DHL, FedEx, and UPS,
as well as special air line options.
Delivery typically occurs within 1-3 weeks post-payment (3 weeks for refurbished machines).
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% due before shipment.
We will provide photographs of the products and packaging before you pay the balance.
Q5: What is your Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our customer service team responds promptly during working hours,
resolving most issues within 5-6 hours.
· Frequently Asked Questions About Spare Parts
Q1: What are your packing terms?
A1: Typically, we pack goods in neutral white boxes and brown cartons. For legally registered patents,
we can utilize branded boxes with your authorization.
Q2: What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU options.
Q3: What is your delivery time?
A3: Generally, delivery takes 30 to 60 days post-advance payment, contingent on order specifics.
The exact timing depends on the item and order quantity.
Q4: Can you produce according to samples?
A4: Yes, we can manufacture based on your samples or technical drawings, including creating molds and fixtures.
Q5: What is your sample policy?
A5: We can provide samples if parts are in stock; however, customers must cover the sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We conduct thorough and comprehensive testing on every single product before it leaves our facility, ensuring you receive only the highest quality.
Q7: How do you make our business long-term and good relationship?
A7: 1. Our unwavering commitment to exceptional quality and competitive pricing ensures that our customers reap the maximum benefits.
2. We treat every customer as a valued friend, fostering genuine business relationships built on mutual respect and sincerity.
No matter where they are located, we embrace diversity and global perspectives, enhancing our ability to connect and collaborate on an international scale.
For additional information, please do not hesitate to send us an email. We look forward to assisting you. Thank you!
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