Single Wall Concrete Pump Delivery Pipes ST52 20# Seamless Steel Concrete Pump Pipe DN125 3m
Main concrete pump spare parts and warehouse |
·On-Site Inspection from SMT Machinery for Construction Equipment
We provide transparent and comprehensive information to our clients and accompany them for on-site inspections. From the exterior to the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and finally, running full functionality tests. We ensure clients see what we present and purchase exactly what they've inspected.
·After-Sale Service & Instant Spare Parts Supply from SMT Machinery at Cost Price
For all the equipment we supply, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like Sa ny, HOWO, FAW, Shacman, etc., we maintain a comprehensive inventory of all necessary spare parts. This includes body parts, engine parts, and more, sourced from the local market and readily available as backup support for our esteemed clients.
·Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: 100% of our products are exported globally.
Q2: What shipment methods do you use and what are the delivery times?
A: For truck machinery, which has large size and weight, we use sea shipping.
For smaller spare parts, we can also use international couriers such as DHL, FedEx, UPS,
or special air lines.
Delivery time ranges from 1-3 weeks after payment is settled. For refurbished machines, lead time is 3 weeks.
Q3: What payment methods do you support?
A: We support Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We accept a 30% deposit upon order confirmation and the remaining 70% before shipment.
We will show you photos of the products and packaging before you pay the balance.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly can you respond to client inquiries?
A: Our customer service team will respond to your inquiry promptly during working hours.
Most issues can be resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1: What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes after receiving your authorization letters.
Q2: What are your terms of delivery?
A2: EXW, FOB, CFR, CIF, DDU.
Q3: How about your delivery time?
A3: Generally, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4: Can you produce according to samples?
A4: Yes, we can produce according to your samples or technical drawings. We can build the molds and fixtures.
Q5: What is your sample policy?
A5: We can supply the sample if we have ready parts in stock, but the customers have to bear the sample cost and the courier cost.
Q6. Do you test all your goods before delivery?
A6: Absolutely! At Changsha Smart Machinery Technology Co., Ltd, we ensure that each and every Original factory supply Xc Mg Pump Parts Assortment undergoes a rigorous and comprehensive 100% testing process before it leaves our facility, guaranteeing optimal performance and reliability.
Q7: What strategies do you employ to foster long-term and beneficial business relationships?
A7: 1. We prioritize maintaining exceptional quality and offering highly competitive prices to maximize the benefits for our valued customers.
2. We treat every customer with the utmost respect, considering them as our friends. We are committed to conducting business with unwavering integrity and forming genuine, long-lasting friendships,
regardless of their origin or background.
For more details or inquiries, please feel free to reach out via email. Thank you for your interest in Changsha Smart Machinery Technology Co., Ltd.