Premium Quality Concrete Pump Spare Parts - The Swing Rock Arm Now Available
| Main concrete pump spare parts and warehouse |
·On-Site Inspection Services by SMT Machinery for Construction Equipment
We provide transparent and honest information to our clients and accompany them for on-site inspections. From evaluating the appearance to examining the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and conducting comprehensive tests of working functions, we ensure clients see exactly what we present and purchase what they have inspected.
·After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
For all equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like Sa ny, HOWO, FAW, and Shacman, we offer a complete supply of necessary spare parts. This includes body parts, engine parts sourced from the local market, and ready stock as a backup support for our esteemed clients.
·FAQs about SMT Machinery
Q1: What proportion of your products are exported?
A: 100% of our products are exported worldwide.
Q2: What shipment methods do you use, and what is the delivery time?
A: For truck machinery, due to size and weight, we use sea shipping.
For small spare parts, we also use international couriers such as DHL, FedEx, UPS,
or special air lines.
Delivery time is within 1-3 weeks after payment is settled. For refurbished machines, lead time is 3 weeks.
Q3: What payment methods do you support?
A: We support Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We accept a 30% deposit upon order confirmation and the remaining 70% before shipment.
We will show you photos of the products and packaging before you pay the balance.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How soon can you respond to clients' inquiries?
A: Our customer service team will respond to your inquiry quickly during working hours.
Most problems are resolved within 5-6 hours.
·FAQs about Spare Parts
Q1: What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes after receiving your authorization letters.
Q2: What are your terms of delivery?
A2: EXW, FOB, CFR, CIF, DDU.
Q3: How about your delivery time?
A3: Generally, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and quantity of your order.
Q4: Can you produce according to the samples?
A4: Yes, we can produce based on your samples or technical drawings. We can build molds and fixtures accordingly.
Q5: What is your sample policy?
A5: We can supply samples if we have ready parts in stock, but customers must bear the sample and courier costs.
Q6: Do you test all your goods before delivery?
A6: Absolutely! Every single unit undergoes rigorous 100% testing before we proceed with delivery.
Q7: What strategies do you employ to cultivate a long-lasting and fruitful business relationship with your clients?
A7: 1. We are committed to maintaining impeccable quality while offering competitive prices, ensuring our customers reap maximum benefits.
2. We regard every customer as a cherished friend, conducting business with sincerity and fostering genuine friendships,
regardless of their geographical location.
Should you require further information, please do not hesitate to email us. Thank you for your interest!
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