Elevate your construction efficiency with our premium concrete pump parts: wear plate and cutting ring
| Main concrete pump spare parts and warehouse |
·Thorough, Comprehensive On-Site Inspection by SMT Machinery Tailored to Your Construction Equipment Needs
Our esteemed clients enjoy full transparency through our meticulous on-site inspections. We guide you from visual inspections to detailed assessments of chassis, engines, motors, cylinders, hydraulic components, and electrical systems. Every operational test is conducted thoroughly to ensure that what you see is exactly what you get.
·Unmatched After-Sale Services and Swift Spare Parts Supply from SMT Machinery at Competitive Prices
Each piece of equipment we sell-including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from renowned brands like Sa ny, HOWO, FAW, Shacman, and others-is backed by a comprehensive range of essential spare parts. Our extensive local stock of body parts, engine components, and more ensures immediate backup support for our valued clients.
·Commonly Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: 100% of our products are exported to markets globally.
Q2: What shipment methods do you use, and what is the delivery time?
A: For large machinery, we use sea shipping due to its size and weight.
For smaller spare parts, we utilize international couriers such as DHL, FedEx, and UPS,
or specialized air freight services.
Delivery typically ranges from 1 to 3 weeks post-payment. For refurbished machines, lead times are approximately 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfer and orders placed through Made-in-China.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation, with the remaining 70% balance due before shipment.
Photos of products and packaging will be provided before final payment.
Q5: What is the Minimum Order Quantity (MOQ)?
A: Our MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our customer service team is always online and responds promptly during working hours.
Most issues are resolved within 5 to 6 hours.
·Commonly Asked Questions about Spare Parts
Q1: What is your packing policy?
A1: We typically pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can use your branded boxes upon receiving your authorization letter.
Q2: What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU terms.
Q3: What is your delivery time frame?
A3: Generally, it takes 30 to 60 days after receiving the advance payment. The exact delivery time depends
on the specifics and quantity of your order.
Q4: Can you manufacture according to samples?
A4: Yes, we can manufacture based on your samples or technical drawings, and we can create the necessary molds and fixtures.
Q5: What is your sample policy?
A5: We can provide samples if parts are in stock, but customers must cover the sample and courier costs.
Q6: Do you test all your goods before delivery?
A6: Absolutely! We undertake rigorous, comprehensive 100% testing on every single product before it leaves our facility. This meticulous process ensures that each item meets our highest standards of superior quality and unwavering reliability.
Q7: What strategies do you employ to cultivate long-term and robust business relationships?
A7: 1. Our strategy begins with a steadfast commitment to delivering exceptional quality and competitive pricing, thereby offering maximum value to our esteemed customers.
2. We emphasize treating each customer with the highest level of respect, fostering genuine relationships, and conducting business with utmost sincerity and integrity,
irrespective of their origin or background. This inclusive approach helps us build trust and long-lasting partnerships.
For further details or inquiries, kindly send an email to us. We truly appreciate your interest and are keen to assist you! Thank you!
){kind=link}