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Main concrete pump spare parts and warehouse |
· Comprehensive On-Site Inspection by SMT Machinery for Construction Equipment
We pride ourselves on transparency by providing clients with a thorough on-site inspection. From the vehicle's exterior to the chassis, engines, motors, cylinders, hydraulic systems, electrical components, and operational functionality, we ensure every detail is scrutinized. Our commitment guarantees that clients receive exactly what they are shown, ensuring complete satisfaction.
· Exceptional After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
Our extensive inventory supports all equipment sales, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like Sa ny, HOWO, FAW, and Shacman. With a comprehensive supply of all necessary spare parts, body parts, and engine components from local markets, we ensure backup support for our esteemed clients.
· Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: We proudly export 100% of our products worldwide.
Q2: What shipping methods do you use and what are the delivery times?
A: Large and heavy machinery is shipped via sea freight.
For smaller spare parts, we utilize international couriers such as DHL, FedEx, and UPS,
as well as specialized air lines.
Delivery times range from 1-3 weeks post-payment, with refurbished machines taking up to 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfers and Made-in-China orders.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% due before shipment.
We will provide product and packaging photos prior to the final payment.
Q5: What is the Minimum Order Quantity?
A: The MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our online customer service responds promptly during working hours.
Most issues are resolved within 5-6 hours.
· Frequently Asked Questions about Spare Parts
Q1: What are your packing terms?
A1: We typically pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can use your branded boxes with authorization.
Q2: What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU.
Q3: What is your usual delivery time?
A3: Generally, it takes 30 to 60 days post-advance payment. Specific times depend on the item and order quantity.
on the items and the quantity of your order.
Q4: Can you manufacture based on samples?
A4: Yes, we can produce according to your samples or technical drawings, and we can build the necessary molds and fixtures.
Q5: What is your sample policy?
A5: We provide samples if we have ready parts in stock. Customers are responsible for sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely! At Changsha Smart Machinery Technology Co., Ltd, we meticulously ensure that every single product, including our premier Durable Concrete Pump Wear Plate and Ring, undergoes stringent and comprehensive testing before it reaches your hands. Our commitment to excellence guarantees reliability and superior performance.
Q7: How do you ensure long-term success and foster a strong business relationship with us?
A7:1. By consistently delivering exceptional quality combined with competitive pricing, we ensure our customers experience unparalleled value and advantages.
2. We treat every customer with the highest respect and regard, considering each one as a valued friend. Our strategy is to cultivate genuine business relationships and lasting friendships,
regardless of their geographical location or background. Our global approach ensures inclusivity and mutual growth.
For additional information or inquiries, please feel free to send an email to us. Thank you for your interest in Changsha Smart Machinery Technology Co., Ltd! We look forward to serving you.