Concrete Pump Parts: Durable Wear Plate and Precision Cutting Ring.
| Main concrete pump spare parts and warehouse |
· Comprehensive On-Site Inspection by SMT Machinery for All Construction Equipment
We provide full transparency by offering all necessary information and escorting clients to on-site inspections. Inspect every aspect-from the exterior and chassis to engines, motors, cylinders, hydraulic parts, and electrical systems-culminating in rigorous functionality tests. Our mission is to ensure clients purchase with absolute confidence, knowing exactly what they're getting.
· Top-Tier After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
For every piece of equipment we offer-whether it's used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, or heavy-duty trucks from renowned brands like Sa ny, HOWO, FAW, Shacman, etc.-we guarantee a comprehensive supply of essential spare parts. From body parts to engine components, everything is locally sourced and readily stocked to provide robust support for our valued clients.
· Essential FAQ about SMT Machinery
Q1: What percentage of your products are exported?
A: 100% of our products are exported to global markets.
Q2: What shipment methods do you use and what is the estimated delivery time?
A: For truck machinery, given its size and weight, we primarily use sea shipping.
For smaller spare parts, we utilize trusted international couriers such as DHL, FedEx, UPS,
or Special Air Line services.
Delivery times range from 1 to 3 weeks post-payment. (For refurbished machines, the lead time extends to 3 weeks.)
Q3: What payment methods do you support?
A: We support Wire Transfer and orders made through Made-in-China.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation with the remaining 70% due before shipment.
Photos of the products and packaging will be provided before the balance payment is made.
Q5: What is the Minimum Order Quantity?
A: The Minimum Order Quantity (MOQ) is 1 piece.
Q6: How swiftly do you respond to client inquiries?
A: Our online customer service team responds promptly during working hours.
Most issues are resolved within a 5-6 hour window.
· Vital FAQ about Spare Parts
Q1. What are your packing terms?
A1: Typically, our goods are packed in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes once we receive your authorization letters.
Q2. What are your delivery terms?
A2: We offer terms like EXW, FOB, CFR, CIF, and DDU.
Q3. How is your delivery time?
A3: Generally, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the order quantity.
Q4. Can you manufacture according to samples?
A4: Yes, we can produce based on your samples or technical drawings. We can create molds and fixtures as needed.
Q5. What is your sample policy?
A5: We can provide samples if the parts are in stock, but customers must cover the sample cost and courier charges.
Q6. Do you test all your goods before delivery?
A6: Absolutely! Every single product undergoes rigorous and meticulous testing to ensure it meets our premium quality standards before it leaves our state-of-the-art facility.
Q7: What strategies do you use to foster long-term and positive business relationships?
A7: 1. We consistently deliver high-quality products at competitive prices to ensure our customers always receive exceptional value and satisfaction.
2. We treat each customer with the utmost respect, considering them as friends and genuinely engaging in both business and friendships with them,
regardless of their origin or background, fostering a warm and inclusive business environment.
For further details or inquiries, please feel free to email us. We are here to assist you. Thank you!
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