Junjin/Putzmeister PM /SANNY/Zoomlion/CIFA Concrete Pump Parts S valve S tube S pipe Factory supply
| Main concrete pump spare parts and warehouse |
·On Site Inspection from SMT Machinery for construction equipment
We provide all honest information to our clients and accompany them to the yard for on-site inspections. From the appearance to the chassis, engines, motors, cylinders, hydraulic parts, and electrical systems, we meticulously inspect every detail and conduct full tests for working functions. We ensure our clients see exactly what is presented, securing their trust and satisfaction.
·After-sale service & Instant Spare Parts Supply from SMT Machinery at Cost Price
For all equipment we sell, such as used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from SANNY, HOWO, FAW, Shacman, etc., we provide a comprehensive supply of all necessary spare parts, body parts, and engine parts from local markets and ready stock to support our esteemed clients.
·FAQ about SMT Machinery
Q1: What is the proportion of your products exported?
A: 100% of our products are exported worldwide.
Q2: What shipment method do you use and how is the delivery time?
A: For truck machinery, due to large size and weight, we use sea shipping.
For small spare parts, we can also use international couriers like DHL, FedEx, and UPS.
Alternatively, we use special air lines.
Delivery time is within 1-3 weeks after payment is settled. For refurbished machines, lead time is approximately 3 weeks.
Q3: What payment methods do you support?
A: We support Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We accept a 30% deposit upon order confirmation and the remaining 70% before shipment.
We'll provide photos of the products and packaging before you pay the balance.
Q5: What about the Minimum Order Quantity?
A: The MOQ is 1 piece.
Q6: How soon can you respond to clients' inquiries?
A: Our customer service team will respond to your inquiries quickly during working hours.
Most problems can be resolved within 5-6 hours.
·FAQ about Spare Parts
Q1. What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes after receiving your authorization letters.
Q2. What are your terms of delivery?
A2: EXW, FOB, CFR, CIF, DDU.
Q3. How about your delivery time?
A3: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A4: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. What is your sample policy?
A5: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We conduct rigorous testing on 100% of our goods before they leave our facility to ensure top-notch quality and reliability.
Q7: How do you make our business long-term and good relationship?
A7: 1. We maintain exceptional quality standards and offer competitive pricing to ensure maximum benefits for our customers.
2. We value and respect every customer as a friend, fostering genuine business relationships and friendships,
regardless of their origin or background.
For more detailed information, please feel free to send us an email. Thank you for your interest!
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