Unmatched Quality in Concrete Pump Parts: Wear Plate and Cutting Ring
| Main concrete pump spare parts and warehouse |
·Thorough On-Site Inspection Services by SMT Machinery for All Construction Equipment
We pride ourselves on providing transparent and honest information to our valued clients. Our dedicated team personally accompanies clients to the yard for comprehensive on-site inspections. From the exterior condition to the chassis, engines, motors, cylinders, hydraulic systems, electrical components, and complete operational tests, we ensure our clients purchase exactly what they have inspected.
·Outstanding After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
For every piece of equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from prestigious brands like Sany, HOWO, FAW, Shacman, etc., we provide a full spectrum of necessary spare parts, body parts, and engine parts. Our robust local market availability and ready stock guarantee exceptional backup support for our esteemed clients.
·Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: 100% of our products are exported worldwide.
Q2: What shipping methods do you use, and what is the delivery timeline?
A: For truck machinery, due to their considerable size and weight, we utilize sea freight.
For smaller spare parts, we opt for international couriers such as DHL, FedEx, UPS,
or specialized air freight services.
The delivery period is typically within 1-3 weeks after payment is settled. For refurbished machinery, the lead time is approximately 3 weeks.
Q3: What payment methods do you accept?
A: We accept Wire Transfer and orders through Made-in-China.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation, with the remaining 70% due before shipment.
We will provide photos of the products and packaging before you settle the balance.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How swiftly can you respond to client inquiries?
A: Our customer service team will respond promptly during working hours.
Most issues are resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1: What are your packing terms?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you possess a legally registered patent,
we can pack the goods in your branded boxes upon receiving your authorization letters.
Q2: What are your delivery terms?
A2: EXW, FOB, CFR, CIF, DDU.
Q3: What is your delivery timeline?
A3: Generally, it takes 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and quantity of your order.
Q4: Can you manufacture based on samples?
A4: Yes, we can manufacture products based on your samples or technical drawings. We can create the necessary molds and fixtures.
Q5: What is your sample policy?
A5: We can supply samples if we have parts in stock, but customers must cover the sample cost and courier charges.
Q6. Do you test all your goods before delivery?
A6: Absolutely. Our commitment to excellence means we conduct rigorous and comprehensive testing on each and every product before it leaves our facility, ensuring unwavering quality and optimal performance.
Q7: How do you make our business long-term and good relationship?
A7: 1. We consistently deliver top-notch quality and maintain competitive pricing, maximizing our customers' advantages and satisfaction.
2. We hold every customer in the highest esteem, treating them as friends. We are unwavering in our commitment to conducting sincere business and fostering genuine friendships,
irrespective of their origin or background.
For more detailed information, please feel free to email us at Changsha Smart Machinery Technology Co., Ltd. Thank you for your interest!
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