Single Wall Concrete Pump Delivery Pipes St52 20# Seamless Steel Concrete Pump Pipe Dn125 3m
| Main concrete pump spare parts and warehouse |
·On-Site Inspection from SMT Machinery for Construction Equipment
Our commitment is to provide clients with transparent, comprehensive information and accompany them during on-site inspections. From examining the exterior to scrutinizing the chassis, engines, motors, cylinders, hydraulic parts, and electrical systems, we conduct thorough tests on all operational functionalities. This meticulous process ensures that clients are fully aware of the equipment's condition, allowing them to purchase with unparalleled confidence.
·After-Sale Service & Instant Spare Parts Supply from SMT Machinery at Cost Price
For every piece of equipment we offer-be it used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, or heavy-duty trucks from renowned brands like SA NY, HOWO, FAW, and Shacman-we ensure a complete supply of necessary spare parts, body components, and engine elements. These parts are readily accessible from local markets and kept in stock to provide prompt backup support to our esteemed clients.
·FAQ about SMT Machinery
Q1: What is the proportion of your products exported?
A: An impressive 100% of our products are exported to markets across the globe.
Q2: What shipment method do you use and how is the delivery time?
A: For large and heavy machinery, we rely on sea shipping, ensuring secure and efficient transport.
For small spare parts, we utilize leading international couriers such as DHL, FedEx, and UPS,
with special air lines available as an alternative shipping option.
Delivery time typically ranges from 1-3 weeks post-payment. For refurbished machines, the lead time is 3 weeks.
Q3: What payment methods do you support?
A: We accommodate Wire Transfer and orders placed through Made-in-China.
Q4: What are your payment terms?
A: Our payment terms include a 30% deposit upon order confirmation, with the remaining 70% due before shipment.
We will provide detailed photos of the products and packaging prior to the balance payment.
Q5: What about the Minimum Order Quantity?
A: The Minimum Order Quantity (MOQ) is just 1 piece, accommodating both large and small orders.
Q6: How soon can you respond to client inquiries?
A: Our customer service team is swift and efficient, typically responding promptly during working hours.
Most inquiries are resolved within 5-6 hours, ensuring minimal wait times.
·FAQ about Spare Parts
Q1: What are your terms of packing?
A1: Typically, we package our goods in neutral white boxes and brown cartons. Should you possess a legally registered patent,
we can use your branded boxes provided we receive the necessary authorization letters.
Q2: What are your terms of delivery?
A2: We offer various delivery terms including EXW, FOB, CFR, CIF, and DDU to best suit your needs.
Q3: How about your delivery time?
A3: Generally, our delivery timeframe is between 30 to 60 days post-advance payment. The specific delivery time is contingent
on the items ordered and their respective quantities.
Q4: Can you produce according to the samples?
A4: Absolutely, we can manufacture products based on your samples or technical drawings. We also have the capability to build the necessary molds and fixtures.
Q5: What is your sample policy?
A5: We can provide samples if parts are in stock, though customers are responsible for the sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We meticulously conduct comprehensive 100% testing on all our goods, ensuring they meet the highest quality standards before delivery.
Q7: How do you make our business long-term and good relationship?
A7: 1. We uphold exceptional quality and offer highly competitive pricing to guarantee our customers enjoy maximum benefits and satisfaction.
2. We treat every customer as a cherished friend, fostering genuine relationships and conducting business with the utmost sincerity and integrity,
regardless of their origin, ensuring an inclusive and welcoming approach to all.
For further details or inquiries, please feel free to email us. We look forward to connecting with you. Thank you!
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