Concrete pump parts: wear plate and cutting ring
| Main concrete pump spare parts and warehouse |
·Comprehensive On-Site Inspection from SMT Machinery for construction equipment
We provide unparalleled transparency to our clients by ensuring they witness a thorough on-site inspection. This includes meticulous examination of the exterior, chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and comprehensive operational tests. We guarantee that our clients will know exactly what they are purchasing.
·After-sale service & immediate spare parts supply from SMT Machinery at cost price
For all equipment sold, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from renowned brands like Sa ny, HOWO, FAW, Shacman, etc., we provide a comprehensive supply of essential spare parts, body parts, and engine components. These are sourced locally and maintained in ready stock, ensuring our esteemed clients receive prompt support.
·Frequently Asked Questions (FAQ) about SMT Machinery
Q1: What is the proportion of your products exported?
A: 100% of our products are exported worldwide.
Q2: What shipment methods do you use and what is the delivery time?
A: For truck machinery due to its large size and weight, we prefer sea shipping.
For smaller spare parts, we utilize reliable international couriers such as DHL, FedEx, and UPS,
or specialized air lines.
The delivery time typically ranges from 1-3 weeks post-payment. Refurbished machinery generally requires around 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation, with the remaining 70% due before shipment.
We will provide detailed photos of the products and packaging before you make the final payment.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly can you respond to client inquiries?
A: Our online customer service team responds promptly during working hours,
with most issues being resolved within 5-6 hours.
·Frequently Asked Questions (FAQ) about Spare Parts
Q1: What are your packing terms?
A: Generally, we use neutral white boxes and brown cartons. If you have a registered patent,
we can pack the goods in your branded boxes after receiving your authorization.
Q2: What are your delivery terms?
A: We offer EXW, FOB, CFR, CIF, DDU.
Q3: How about your delivery time?
A: Typically, it takes 30 to 60 days after receiving the advance payment. The exact delivery time depends
on the specific item and the order quantity.
Q4: Can you produce according to samples?
A: Yes, we can produce based on your samples or technical drawings. We have the capability to create the necessary molds and fixtures.
Q5: What is your sample policy?
A: We can provide samples if we have ready parts in stock. However, customers must cover the cost of the sample and courier charges.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We conduct rigorous and comprehensive testing on 100% of our products before they leave our facility, ensuring top-notch quality.
Q7: How do you make our business long-term and good relationship?
A7: 1. We uphold exceptional quality standards and offer highly competitive pricing to guarantee our customers' maximum benefits, fostering trust and reliability in our services.
2. We treat every customer as a valued friend, approaching each business partnership with genuine integrity, warmth, and a personalized touch.
No matter where our clients hail from, we sincerely cultivate lasting relationships with them, ensuring mutual growth and enduring success.
For more detailed information, please feel free to send us an email. We look forward to assisting you. Thank you!
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