Explore our range of exceptional quality concrete pump spare parts, including the superior Swing Rock Arm, now available for sale.
| Main concrete pump spare parts and warehouse |
·Comprehensive On-Site Inspections by SMT Machinery for All Construction Equipment
We guarantee transparency in all transactions. Our experts accompany clients to the yard for thorough on-site inspections, covering every aspect from appearance to chassis, engines, motors, cylinders, hydraulic components, electrical systems, and complete functionality tests. We ensure that clients see exactly what is presented and purchase only what they've thoroughly reviewed.
·Premium After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
Our extensive inventory supports all the equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands like Sa ny, HOWO, FAW, and Shacman. We maintain a comprehensive supply of necessary spare parts, body parts, and engine components from the local market, ensuring ready stock for our valued clients.
·Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: We proudly export 100% of our products worldwide.
Q2: What shipping methods do you use and how long is the delivery time?
A: For large truck machinery, we utilize sea shipping due to size and weight.
For smaller spare parts, we offer international courier services like DHL, FedEx, and UPS,
or specialized air freight.
Delivery times range from 1 to 3 weeks after payment is settled. For refurbished machinery, lead time is approximately 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation, with the remaining 70% due before shipment.
We will provide photos of the products and packaging before the balance payment.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our online customer service team responds promptly during working hours.
Most issues are resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1: What are your packing terms?
A1: Generally, we pack goods in neutral white boxes and brown cartons. For clients with a registered patent,
we can use branded boxes upon receiving authorization letters.
Q2: What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU delivery terms.
Q3: What is your delivery time frame?
A3: Typically, delivery takes 30 to 60 days post-advance payment. The exact time depends
on the specific items and order quantity.
Q4: Can you manufacture according to samples?
A4: Yes, we can produce based on your samples or technical drawings, creating necessary molds and fixtures.
Q5: What is your sample policy?
A5: We can supply samples if we have stock, but customers must cover the sample and courier costs.
Q6: Do you test all your goods before delivery?
A6: Absolutely! We conduct a rigorous 100% testing process on all our products before delivery to guarantee top-notch quality.
Q7: What strategies do you employ to cultivate a long-term and mutually beneficial relationship with your clients?
A7: 1. We maintain exceptional quality and offer competitive pricing to ensure our customers reap maximum benefits.
2. We treat every customer with the utmost respect, considering them as friends. Our approach is to engage in sincere business practices and foster genuine friendships,
regardless of their geographical location.
For further information, please don't hesitate to email us. Thank you for your interest!
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