Discover top-tier Concrete pump spare parts with our Swing Rock Arm available for purchase. Elevate your construction projects with parts designed for durability and excellence.
| Main concrete pump spare parts and warehouse |
·Comprehensive On-Site Inspection Services from SMT Machinery for all your construction equipment needs. Trust our thorough evaluations to ensure your machinery is in prime condition.
We pride ourselves on transparency, guiding our clients through exhaustive on-site inspections. From the exterior to the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and full functional tests, we meticulously ensure clients receive exactly what's presented.
·Outstanding After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at cost price. Experience unparalleled support with our prompt and reliable service.
For every piece of equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from Sa ny, HOWO, FAW, Shacman, etc., we provide a comprehensive supply of all necessary spare parts, body parts, and engine parts sourced from local markets, backed by readily available stock for our esteemed clients.
·Frequently Asked Questions about SMT Machinery. Get answers to common queries and learn more about our exceptional offerings.
Q1: What proportion of your products are exported?
A: 100% of our products are exported globally, showcasing our international reach and trusted quality.
Q2: What shipment methods do you use and what is the delivery time?
A: For large truck machinery, we utilize sea shipping to ensure safe and efficient delivery.
For smaller spare parts, we rely on international couriers such as DHL, FedEx, and UPS for fast and reliable service.
We also offer special air lines for expedited delivery, catering to urgent needs.
Delivery time ranges from 1-3 weeks after payment settlement. For refurbished machinery, the lead time extends to 3 weeks to ensure thorough preparation.
Q3: What payment methods do you support?
A: We accept Wire Transfer and Made-in-China orders for your convenience and security.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation and the remaining 70% before shipment to ensure a smooth transaction.
Before the balance payment, we will provide product and package photos for your meticulous review and approval.
Q5: What is the Minimum Order Quantity?
A: The MOQ is 1 piece, making our high-quality products accessible to all clients, regardless of order size.
Q6: How quickly can you respond to client inquiries?
A: Our customer service team will respond swiftly during working hours, dedicated to providing prompt assistance.
Most issues are resolved within 5-6 hours, ensuring minimal downtime and maximum satisfaction.
·Frequently Asked Questions about Spare Parts. Addressing your concerns and providing detailed insights about our spare parts.
Q1. What are your packing terms?
A1: Typically, we pack our goods in neutral white boxes and brown cartons. If you have a registered patent, we can pack the goods in your branded boxes upon receiving your authorization letters.
We can pack the goods in your branded boxes after getting your authorization letters, ensuring consistency with your brand.
Q2. What are your delivery terms?
A2: We offer EXW, FOB, CFR, CIF, and DDU terms to accommodate your logistical preferences.
Q3. How about your delivery time?
A3: Generally, it takes 30 to 60 days after receiving your advance payment. Exact delivery times depend on the items and order quantity, ensuring thorough preparation.
Exact delivery times depend on the items and the quantity of your order to ensure thorough preparation.
Q4. Can you produce according to samples?
A4: Yes, we can manufacture based on your samples or technical drawings, creating molds and fixtures as needed to meet your specific requirements.
Q5. What is your sample policy?
A5: We can provide samples if available in stock, but the sample and courier costs must be covered by the customer, ensuring you receive high-quality, representative samples.
Q6. Do you test all your goods before delivery?
A6: Absolutely! At Changsha Smart Machinery Technology Co., Ltd, we ensure each and every product undergoes a rigorous 100% testing protocol before it reaches you. This meticulous process guarantees that our Durable Construction Machine Spare Parts meet the highest standards of quality and reliability.
Q7: How do you make our business long-term and good relationship?
A7: 1. We prioritize maintaining exceptional quality and offering competitive pricing, ensuring that our customers consistently reap substantial benefits. Our commitment to excellence ensures sustained performance and customer satisfaction.
2. We treat every customer with the utmost respect, valuing them as friends. Our approach to business is sincere and personal, fostering genuine relationships that transcend traditional business interactions,
regardless of their geographic location. This personalized care and attention create a strong foundation for enduring partnerships.
For further inquiries or detailed information, please do not hesitate to send us an email. We appreciate your interest in Changsha Smart Machinery Technology Co., Ltd and look forward to assisting you! Thank you!
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