Concrete Pump Parts: Exceptional Wear Plate and Precision-Crafted Cutting Ring for Enhanced Durability.
| Main concrete pump spare parts and warehouse |
·Stringent On-Site Inspection by SMT Machinery for Superior Construction Equipment Quality Assurance.
We guarantee transparent and honest communications with our clients, personally guiding them through thorough on-site inspections. From exterior checks to chassis, engines, motors, cylinders, hydraulic components, electrical systems, and comprehensive operational tests, we ensure clients see the precise quality they will receive.
·Comprehensive After-Sale Services & Prompt Spare Parts Supply from SMT Machinery at Highly Competitive Prices.
For all equipment provided, including pre-owned concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from renowned brands such as Sa ny, HOWO, FAW, and Shacman, we offer a full range of necessary spare parts, body components, and engine parts sourced locally. This ensures a robust support system with ready stock for our valued clients.
·Frequently Asked Questions about SMT Machinery.
Q1: What proportion of your products are exported?
A: We proudly export 100% of our products on a global scale.
Q2: What are the shipment methods and delivery times?
A: For large machinery like trucks, we utilize sea shipping due to the size and weight constraints.
For smaller spare parts, we rely on international couriers such as DHL, FedEx, and UPS.
Additionally, we offer specialized air shipping services to meet specific needs.
Delivery times range from 1 to 3 weeks post-payment, while refurbished machines may take up to 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfers and orders through Made-in-China.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% due prior to shipment.
We will provide detailed photos of the products and packaging before the final balance is paid.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is set at just 1 piece.
Q6: How quickly can you respond to client inquiries?
A: Our customer service team ensures prompt responses during working hours.
Most inquiries are resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts.
Q1. What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and sturdy brown cartons. If you have a legally registered patent,
we can use your branded packaging upon receiving your authorization letters.
Q2. What are your terms of delivery?
A2: Our delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q3. How about your delivery time?
A3: Typically, delivery takes 30 to 60 days after receiving advance payment. The specific time depends
on the ordered items and their quantities.
Q4. Can you produce according to samples?
A4: Absolutely, we can manufacture based on your samples or technical drawings. We have the capability to create molds and fixtures.
Q5. What is your sample policy?
A5: We are pleased to offer samples if we have ready parts in stock, though we do ask that customers cover the sample cost and courier expenses.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We conduct comprehensive, 100% testing on all our products before they are dispatched, ensuring impeccable quality and performance.
Q7: What strategies do you employ to build and maintain long-term, positive business relationships?
A7: 1. We consistently maintain superior quality and competitive pricing to guarantee our customers' ultimate satisfaction and benefits.
2. We regard every customer as a cherished friend, conducting business with genuine sincerity and fostering meaningful, long-lasting friendships,
regardless of their origin.
For further details, please feel free to email us. Thank you for your interest in Changsha Smart Machinery Technology Co., Ltd and our high-quality Alloy Pump Parts for Concrete Pump Trucks!
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