Introducing our premium Concrete Pump Spare Parts, featuring the durable and robust Swing Rock Arm. Now available for purchase, these parts are engineered for high performance and longevity.
| Main concrete pump spare parts and warehouse |
· Comprehensive On-Site Inspection Services Offered by SMT Machinery for All Construction Equipment
We take pride in our transparency and integrity. Clients are invited to participate in thorough on-site inspections, covering every aspect from appearance to chassis, engines, motors, cylinders, hydraulic components, and electrical systems. Our comprehensive functionality tests guarantee that what you see is exactly what you get, ensuring complete peace of mind.
· Outstanding After-Sales Service & Immediate Spare Parts Supply from SMT Machinery at Cost Price
We provide a complete range of spare parts for all equipment sold, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from leading brands like Sa ny, HOWO, FAW, and Shacman. Thanks to our strong local market connections and readily available stock, we offer robust support to our valued clients.
· Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: We proudly export 100% of our products to international markets.
Q2: What shipment methods do you utilize and how long does delivery take?
A: For large machinery, we utilize sea shipping due to their size and weight.
For smaller spare parts, we offer international courier services through DHL, FedEx, and UPS.
Special Air Line shipments can also be arranged as an alternative.
Delivery times typically range from 1-3 weeks upon payment confirmation. For refurbished machines, the lead time can extend up to 3 weeks.
Q3: What payment methods do you support?
A: We accept Wire Transfers and orders placed through Made-in-China.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% balance due before shipment. Product and packaging photos will be provided before the final payment.
We will provide photos of the products and packaging before you pay the balance.
Q5: What is the Minimum Order Quantity (MOQ)?
A: Our MOQ is just 1 unit.
Q6: How quickly do you respond to client inquiries?
A: Our online customer service team responds promptly during working hours.
Most issues are typically resolved within 5-6 hours.
· Frequently Asked Questions about Spare Parts
Q1: What are your packing terms?
A1: We typically pack our goods in neutral white boxes and brown cartons. For clients with registered patents, we can use branded boxes upon receiving proper authorization.
We can also pack the goods in your branded boxes after receiving your authorization letters.
Q2: What are your delivery terms?
A2: Our delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q3: What is your delivery timeline?
A3: Delivery typically takes 30 to 60 days after receiving the advance payment. The exact timeline depends on the order's specifics and quantity.
The specific delivery time depends on the items and the quantity of your order.
Q4: Can you manufacture according to samples?
A4: Absolutely, we can produce based on your samples or technical drawings. Our facility is fully equipped to build molds and fixtures to meet your requirements.
Q5: What is your sample policy?
A5: We offer samples if the parts are available in stock. Please note that the cost of the sample and the courier fees are to be borne by the customers.
Q6. Do you test all your goods before delivery?
A6: Absolutely! We guarantee that each and every product is subjected to a rigorous and thorough 100% testing process before it leaves our facility.
Q7: How do you make our business long-term and good relationship?
A7: 1. We ensure superior quality and offer highly competitive pricing to provide our customers with a distinct advantage.
2. We value and respect every customer, treating them as friends, and are deeply committed to nurturing sincere and lasting business partnerships and friendships,
regardless of their location around the globe.
For further information, please do not hesitate to email us. We appreciate your interest and thank you for your consideration!
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