Single Wall Concrete Pump Delivery Pipes St52 20# Seamless Steel Concrete Pump Pipe Dn125 3m
| Main concrete pump spare parts and warehouse |
·On-Site Inspection by SMT Machinery for Construction Equipment
We provide transparent and honest information to our clients and accompany them to the yard for on-site inspections. From the appearance to the chassis, engines, motors, cylinders, hydraulic parts, electrical systems, and finally running full tests on working functions, we ensure clients see exactly what we present, guaranteeing they purchase exactly what they have inspected.
·After-Sale Service & Instant Spare Parts Supply from SMT Machinery at Cost Price
For all equipment we sell, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from renowned brands like Sa ny, HOWO, FAW, and Shacman, we maintain a complete supply of all necessary spare parts. From body parts and engine components sourced from the local market to ready stock, we provide robust backup support to our esteemed clients.
·Frequently Asked Questions About SMT Machinery
Q1: What is the proportion of your products exported?
A: 100% of our products are exported worldwide.
Q2: What shipment methods do you use and what is the delivery time?
A: For large machinery like trucks, we use sea shipping due to their size and weight.
For smaller spare parts, we utilize international couriers such as DHL, FedEx, and UPS,
or even special air lines.
Delivery time is typically within 1-3 weeks after payment is settled. For refurbished machines, lead time is approximately 3 weeks.
Q3: What payment methods do you support?
A: We support Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We accept a 30% deposit upon order confirmation and the remaining 70% before shipment.
We'll provide photos of the products and packaging before you pay the balance.
Q5: What is your Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly can you respond to client inquiries?
A: Our customer service team is online and will respond to your inquiries promptly during working hours.
Most issues are resolved within 5-6 hours.
·Frequently Asked Questions About Spare Parts
Q1: What are your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can pack the goods in your branded boxes after receiving your authorization letters.
Q2: What are your terms of delivery?
A2: EXW, FOB, CFR, CIF, DDU.
Q3: How about your delivery time?
A3: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4: Can you produce according to samples?
A4: Yes, we can produce according to your samples or technical drawings. We can build the necessary molds and fixtures.
Q5: What is your sample policy?
A5: We can supply the sample if we have ready parts in stock, but the customers must cover the sample cost and courier charges.
Q6. Do you test all your goods before delivery?
A6: Absolutely! At Changsha Smart Machinery Technology Co., Ltd, we ensure a rigorous 100% testing process for each and every product before it leaves our facility.
Q7: How do you make our business long-term and good relationship?
A7:1. We maintain exceptional quality and competitive pricing to guarantee our customers' success and satisfaction.
2. We treat every customer with utmost respect, considering them as our friends, and we are dedicated to building genuine friendships and conducting sincere business,
regardless of their origin.
For further information, please feel free to email us. Thank you!
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