Premium Concrete Pump Parts: Wear Plate and Cutting Ring
| Main concrete pump spare parts and warehouse |
·Comprehensive On-Site Inspection by SMT Machinery for Construction Equipment
We provide our clients with transparent, honest information and accompany them to the site for thorough inspections. From the exterior to the chassis, engines, motors, cylinders, hydraulic systems, electrical components, and finally, conducting comprehensive functional tests-we ensure clients see exactly what is being offered and that they purchase with full confidence.
·After-Sale Service & Immediate Spare Parts Supply from SMT Machinery at Cost-Effective Prices
For each piece of equipment we sell-including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from brands such as Sa ny, HOWO, FAW, Shacman, etc.-we provide a complete range of essential spare parts, body parts, and engine components sourced locally and available in stock to support our valued clients.
·Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are exported?
A: 100% of our products are exported globally.
Q2: What shipment methods do you use, and what is the delivery time?
A: For large machinery like trucks, we use sea shipping.
For smaller spare parts, we utilize international couriers such as DHL, FedEx, UPS,
or specialized air freight services.
Delivery time ranges from 1 to 3 weeks after payment is settled. For refurbished machines, the lead time is approximately 3 weeks.
Q3: What payment methods do you support?
A: We support Wire Transfer and Made-in-China orders.
Q4: What are your payment terms?
A: We require a 30% deposit upon order confirmation and the remaining 70% before shipment.
We will provide photos of the products and packaging before you pay the balance.
Q5: What is your Minimum Order Quantity (MOQ)?
A: Our MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our online customer service will respond promptly during working hours.
Most issues are resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1. What are your packing terms?
A1: Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent,
we can package the goods in your branded boxes upon receiving your authorization.
Q2. What are your delivery terms?
A2: We offer terms such as EXW, FOB, CFR, CIF, and DDU.
Q3. How long is your delivery time?
A3: Typically, it takes 30 to 60 days after receiving your advance payment. The exact delivery time depends
on the specific items and quantity of your order.
Q4. Can you manufacture according to samples?
A4: Yes, we can produce based on your samples or technical drawings. We have the capability to build molds and fixtures.
Q5. What is your sample policy?
A5: We can provide samples if we have ready parts in stock, but clients must cover the sample and courier costs.
Q6. Do you test all your goods before delivery?
A6: Absolutely! Each product undergoes a rigorous 100% quality test before it leaves our facility, ensuring impeccable reliability and performance.
Q7: What strategies do you implement to cultivate and maintain long-term, robust business relationships?
A7: 1. We maintain exceptional quality and competitive pricing to guarantee our customers receive maximum value and benefit.
2. We treat every customer with the utmost respect, considering them as friends, and engage in business with genuine sincerity and integrity,
regardless of their geographical location.
For further information, please feel free to email us. We appreciate your interest! Thank you!
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