Exquisite Premium Concrete Pump Parts: Wear Plate and Cutting Ring
| Main concrete pump spare parts and warehouse |
·Extensive On-Site Inspection by SMT Machinery for Top Construction Equipment
At Changsha Smart Machinery Technology Co., Ltd, we promise full transparency and integrity in every transaction. Our dedicated experts assist clients during comprehensive on-site inspections, covering everything from the exterior and chassis to engines, motors, cylinders, hydraulic components, and electrical systems. We also conduct exhaustive operational tests to ensure customers receive precisely what they inspect and select.
·Superior After-Sale Service & Prompt Spare Parts Supply by SMT Machinery at Cost-Effective Prices
Our extensive inventory includes all necessary spare parts, body parts, and engine components for a range of equipment, including used concrete pumps, line pumps, mixer trucks, truck cranes, excavators, and heavy-duty trucks from premier brands such as Sa ny, HOWO, FAW, and Shacman. With an established local market network and readily available stock, we deliver robust backup support to our valued clients.
·Frequently Asked Questions about SMT Machinery
Q1: What percentage of your products are for export markets?
A: 100% of our products are exported to global markets.
Q2: What are your shipping methods, and what is the delivery timeline?
A: For larger machinery like trucks, we rely on sea freight due to their size and weight.
For smaller spare parts, we offer international courier services through DHL, FedEx, and UPS,
as well as Special Air Line options.
Our typical delivery time ranges from 1-3 weeks post-payment. Refurbished machines may extend up to 3 weeks.
Q3: Which payment methods are supported?
A: We accept Wire Transfer and transactions via Made-in-China.
Q4: What are your payment terms?
A: A 30% deposit is required upon order confirmation, with the remaining 70% due before shipment.
We will provide detailed photos of the products and packaging before the final balance is due.
Q5: What is your Minimum Order Quantity (MOQ)?
A: The MOQ is 1 piece.
Q6: How quickly do you respond to client inquiries?
A: Our online customer service team responds promptly during business hours.
Most inquiries are resolved within 5-6 hours.
·Frequently Asked Questions about Spare Parts
Q1: What are your standard packing terms?
A1: Typically, we use neutral white boxes and brown cartons for packaging. If you have a legally registered patent,
we can pack the goods in your branded boxes upon receiving the necessary authorization.
Q2: What are your delivery terms?
A2: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q3: What is your standard delivery time?
A3: Generally, delivery takes 30 to 60 days after receiving your advance payment. The exact time depends
on the specific items and order quantity.
Q4: Can you manufacture based on samples?
A4: Yes, we can produce items based on your samples or technical drawings, including developing the necessary molds and fixtures.
Q5: What is your policy on samples?
A5: We provide samples if we have ready parts in stock. Customers are required to cover the sample and shipping costs.
Q6: Do you test all your goods before delivery?
A6: Absolutely! We conduct a rigorous 100% inspection on every single product before it leaves our facility. This ensures that only superior quality items reach our valued customers.
Q7: What strategies do you implement to foster a long-term and positive business relationship?
A7: 1. We are committed to maintaining unparalleled quality standards while offering competitive pricing, thus ensuring maximum benefits for our esteemed customers.
2. We treat each and every customer with the highest degree of respect, considering them as friends and fostering genuine, lasting business relationships,
irrespective of their geographical location, ensuring a warm and inclusive partnership.
For further information, please feel free to email us. Thank you sincerely for your interest!
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